DEFECTIVE MERCHANDISE:
If you have merchandise that is defective, please contact us at team@signatureconcepts.com providing the following information:
*Defective merchandise needs to be reported within 7 days after your order has been recieved.
1. Full Name
2. Order number
3. Description (and images if possible) of defective merchandise
Our dedicated customer service team will help resolve this and issue a refund for your item once returned. If we still have stock of this merchandise, you may place a new order on the website.
RETURN MERCHANDISE:
Returns policy below will vary by event.
Returns may be accepted in some situations and varies by event. If merchandise is noted as made to order, all sales final, or is personalized these items can not be returned.
ALL MYAS GRADE STATE ITEMS ARE NOW FINAL SALE.
